Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
As a property owner in Middle Tennessee, you are generally not required to accept Section 8 tenants unless local laws in your specific area mandate it. We recommend reviewing the regulations applicable to your jurisdiction, and our experienced team is always here to help guide you through those requirements with clarity and confidence. -
Are you licensed?
Absolutely. We are a fully licensed property management and real estate company with over 30 years of experience serving Middle Tennessee. Our team of licensed real estate agents and industry professionals operates in full compliance with all relevant standards and regulations, so you can trust that your investment is in qualified hands. -
Can I reach you after hours?
We understand that urgent situations don't always happen between 9 and 5. That's why we provide an emergency contact line for time-sensitive issues. For general inquiries, our dedicated office team is available and ready to assist you during normal business hours. -
Can you put the money directly into my account?
Yes, we offer direct deposit for all owner disbursements. Our full-service accounting department ensures your rental income is transferred accurately and on time, every time, so you never have to wonder where your money is. -
Do I get to see the lease or sign it?
Transparency is something we take seriously. Owners are welcome to review the lease agreement before it is executed. As your property manager, we handle the lease signing on your behalf as part of our turn-key service, unless you prefer a different arrangement. -
Do you sell real estate too?
Yes, we are a full-service real estate company. Beyond property management, we can assist with buying and selling investment properties throughout Middle Tennessee. Whether you're growing your portfolio or ready to make a move, our licensed agents are here to help. -
How and when do I get my checks?
Owner disbursements are processed on a consistent schedule through our full-service accounting department, typically via direct deposit, after rent has been collected and any applicable expenses have been accounted for. You'll always have a clear picture of where your money stands. -
How is rent collection handled?
We make rent collection straightforward for both owners and tenants. We offer multiple payment options, including online payments and traditional methods, to keep the process smooth and reliable. Any late payments are handled promptly and in accordance with the terms of the lease. -
How long of a lease do you sign?
Standard lease agreements are typically one year in length, though we work with property owners to determine the best term based on market conditions and your individual goals. Flexible options are available upon request. -
How much security deposit do you charge the tenant?
Security deposit amounts are determined in alignment with current market standards and all applicable legal requirements. The specific amount may vary depending on factors such as the rental rate and tenant qualifications, and our team will walk you through what makes sense for your property. -
How soon can you start managing my property?
We can get started as soon as the management agreement is in place and your property is ready for leasing. With over three decades of experience, we know how to hit the ground running and minimize any vacancy time on your investment. -
What type of properties do you manage?
We manage a diverse and extensive portfolio across Middle Tennessee, including single-family homes, apartment complexes, condos, commercial office spaces, gated communities, and equestrian properties. Whatever your investment looks like, we have the expertise to manage it with care. -
What type of reports do I get and how often?
Our full-service accounting department provides owners with regular financial statements covering rent collection, expenses, and maintenance activity. We believe in transparent management, so you'll always have access to the information you need to stay informed about your property's performance. Additional reporting is available upon request. -
Who holds the tenant security deposit?
Security deposits are held in a dedicated account in full accordance with Tennessee law and local regulations. Our team manages this process carefully and professionally, ensuring compliance every step of the way and giving both owners and tenants complete peace of mind.

