Maintenance and Property Inspections

A well-maintained rental property rents faster, retains quality residents longer, and helps protect the long-term value of your investment. At Stones River Property Management, maintenance coordination is one of the most important services we provide to property owners throughout Nashville, Murfreesboro, and Middle Tennessee.

Streamlined Maintenance Requests for Residents and Owners

Residents have secure, 24/7 access to the AppFolio Resident Portal, where they can conveniently submit maintenance requests online. Every request is logged, tracked, and addressed promptly to help ensure issues are resolved efficiently. Property owners can view maintenance activity through their dedicated AppFolio Owner Portal, providing transparency and visibility without the need for day-to-day involvement.

A Trusted Vendor Network

We work with a carefully vetted network of licensed, insured, and dependable vendors throughout the Greater Nashville and Middle Tennessee area. These trusted professionals provide quality workmanship, timely service, and competitive pricing. Whether your property is located in Murfreesboro, Smyrna, Franklin, Brentwood, or elsewhere in our service area, we have established relationships with qualified vendors ready to respond when needed.

Complete Maintenance Coordination

Our team manages the entire maintenance process from start to finish. We communicate with residents, coordinate repairs, work with vendors, and keep owners informed throughout the process. From routine maintenance to unexpected issues, our goal is to protect your property and provide a positive experience for both owners and residents.

Transparent Billing and Reporting

Vendor invoices and repair documentation are included with your monthly Owner Statement and are available anytime through your Owner Portal. You'll have clear records of completed work, associated costs, and maintenance history, helping you stay informed and organized.

How This Benefits You

• Quality repairs from trusted vendors at competitive prices
• Prompt response to maintenance concerns
• Convenient online maintenance tracking and reporting
• Clear communication throughout the repair process
• Detailed billing and documentation for accurate recordkeeping
• Better property upkeep that supports resident satisfaction and long-term investment value

When maintenance is handled proactively and professionally, residents enjoy a better rental experience, properties remain in strong condition, and owners gain greater peace of mind.